Privacy Policy

Effective Date: 1 March 2026

Welcome to Foxy Bingo. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.foxybingo.co.uk and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Foxy Bingo is operated by Foxy Games Limited, a company registered in the United Kingdom. Our registered office is at 123 Foxy Street, London, UK, WC1N 3AX.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +44 20 7946 0123
Postal Address: Data Protection Officer, Foxy Games Limited, 123 Foxy Street, London, WC1N 3AX, United Kingdom

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Account Data: username, password, and other login information.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect information directly from you when you register an account, make a deposit, play games, or communicate with us. We may also collect information automatically through cookies and similar technologies when you use our website.

4. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and our services.
To process your deposits, withdrawals, and other transactions.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and age verification.
To communicate with you about your account, transactions, and promotional offers.
To improve and personalise our services and website.
To detect and prevent fraud and other illegal activities.
To comply with our legal obligations.

5. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following legal grounds:

Your consent where you have given it.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services, preventing fraud, and marketing, provided these do not override your rights.

6. Sharing Your Information

We may share your personal data with:

Service providers and partners who perform services on our behalf, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities, law enforcement, or other government bodies as required by law.
Affiliated companies within the Foxy Games group.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

Your information may be transferred to, and processed in, countries outside the UK and the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

10. Your Rights

You have the following rights under data protection laws:

The right to access your personal data.
The right to correct any inaccurate or incomplete data.
The right to erase your personal data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached. The ICO can be contacted at https://ico.org.uk.

To exercise any of these rights, please contact us using the contact details provided above.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and provide personalised content and advertising. For detailed information, please see our Cookies Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [email protected]
Phone: +44 20 7946 0123
Postal Address: Data Protection Officer, Foxy Games Limited, 123 Foxy Street, London, WC1N 3AX, United Kingdom